Customer reviews

Very prompt shipping, excellent packaging.

Jsem spokojený se vším

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5/5

I have been looking for an all rounder travel backpack for a long time. I own a Dakine Ranger 45l (1.5kg) and a Patagonia MLC mini 26l, (1.9kg) but wanted something more lightweight and less tech gear ready for travelling and also to be used as a daypack. After a long research the Bellroy venture ready pack kept appearing as the best option. I ordered from Exclusivepen because they were offering discount and also could pay with paypal’s Pay in 3 option, making it the best value among all options offered in the market. UK now aply their own taxes, so even having to pay the 20% vat at customs, it still seemed to be the cheapest best option. Sadly, upon arrival UK customs applied admin fees on top, making the total price £20 more expensive than other sources within the UK (not Exclusivepen’s responsibility though). All in all, Exclusivepen went ahead customs and my package only spent 1 day on customs to clear taxes, which talks good about their knowledge and experience on online sales outside the EU frontiers (I have worked on import/exports dispatch myself), they know their thing and made the process so smooth, that together with the possisbility of paying through paypal and use my paypal 0% finance made my experience very satisfactory. Very good packaging, smooth shipment through customs, good payment options, and about the backpack: WOW, I didn’t expect this quality of materials, I cannot even describe it. Fabrics and overall attention to details is something you cannot see on YT videos, you have to feel it yourself. All in all a very good purchase, and the best lightweight option for backpack only travel. The only con I could mention is I don’t think the 26l option woud make it through as personal item on budget airlines, so if this is your purpose, go for the 20l option. The bronze colour is very sexy to see and seems durable, will see if it stands dirt, but the materials seem to be outdoor-ready, only time will tell. Will purchase from this shop again.

- super tovar, rýchle odoslanie, príjemná komunikácia

poradili, pomohli.... veľká vďaka!

Great communication, fast shipping. Super customer service.

Shipping delay couple of days.

The shopping experience was wonderful and the shipping was very fast.

rýchle dodanie/cena

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This was my first order and everything was perfect. It was very easy to order and the delivery was fast

Shipping was so fast also good was in perfect condition.
They helped for everything and answered to all questions rapidly
Thank you so much

A really fair price for a bag that had slowly started to disappear in the color I was trying to get. Very happy that I was able to get it through this shop. Delivery was relatively fast for international shipping.

J’avais une question à propos du produit que j’ai commandé et on m’a répondu assez vite et clairement. Merci beaucoup pour cette assistance !

Impeccable service. Very accommodating of a remote buyer. Well done.

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Určite sa ešte vrátim.

promptne a ustretove riesenie poziadavky s cielom vyjst zakaznikovi v ustrety a vyhoviet jeho ziadosti a prosbe. kompliment!

Envoi du mauvais produit, pas de réponse à ma réclamation